Have you prepared these important questions from Block 3 Unit 4 for IGNOU MAPC MPCE031 Exam? Don't miss this chance to score good marks - get started!
Block 3 Unit 4 Resolving Conflicts
1. What do you mean by the term conflict?
Conflict is disagreement between individuals or groups.
2. Write in brief about the different types of conflict.
Types of conflict include approach-approach, approach-avoidance, avoidance-avoidance, and interpersonal or inter-group conflicts.
3. Elucidate briefly about conflict resolution technique.
Conflict resolution techniques include self-control, listening, and a give-and-take attitude.
4. How can you resolve work place conflict? Discuss.
Workplace conflict can be resolved through communication, problem-solving, and by establishing clear guidelines and expectations.
5. What are the unhealthy responses to conflict?
Unhealthy responses to conflict are: inability to recognize and respond to others needs, hurtful or resentful reactions, withdrawal of love, and inability to compromise.
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