Important Questions for IGNOU MAPC MPCE032 Exam with Main Points for Answer - Block 1 Human Resource Planning Unit 4 Short Term Programmes In Human Resource And Evaluation

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Block 1 Human Resource Planning

Unit 4 Short Term Programmes In Human Resource And Evaluation


1) Discuss short term programme of HR planning.

Short-term programs in HR planning

  • Short-term programs in HR planning are aimed at enhancing employee competency levels for a specific reason.
  • These programs are planned according to the skills that need to be instilled in the employee.
  • These training programs are planned to meet demands regarding relocation, mobility, and interaction with employees from diverse cultures, as well as with colleagues from different ethnic groups, those with disabilities, women workers, and older and younger colleagues.
  • Organisations may engage interim staff to meet specific product demands, who also need to be trained and integrated into the organisation.


2) What is cross cultural training?

  • Cross-cultural training is provided to employees who are delegated on overseas assignments.
  • This training is essential because companies are going global and need to change the way employees perform, as well as their overall outlook.
  • It focuses on habits and practices relating to work motivation, profit motivation, negotiating skills, gift-giving customs, eating, dressing, and body language.
  • Training covers etiquette, communication skills, and business skills to handle these nuances before being posted on overseas projects.
  • It is especially important for employees from countries with diverse cultures, such as India, where people may take a long time to adjust to new methods and cultures.
  • Companies must plan preparatory training for expatriates, using a systematic approach.


3) What are the goals of cross cultural training?

  • The goal is to equip trainees with the knowledge, skills, and attitudes to achieve adjustments and effectiveness indicating international success.
  • These include:
    • Personality adjustment: feeling happy and satisfied with the situation abroad.
    • Competent job responsibilities: fulfilling job responsibilities competently.
    • Interpersonal skills: adjusting and behaving effectively while interacting with others.


4) How is the cross cultural training programme designed?

Design of cross-cultural training programs

  • The first phase of training should focus on strengthening abilities needed for an international career and motivation to work abroad.
  • The second phase focuses on specific skills needed for the assignment, knowledge of specific cultural issues of the host country, logistical information, and business practices.
  • This phase should also include training in negotiation and conflict resolution skills.
  • The training program should include:
    • Learning about the host country's culture, language, policies, business geography, religious values, and history through seminars, videos, and meetings.
    • Learning about the assignment itself and technical managerial knowledge needed.
    • Preparing the person for the new job at the new location by the person they are replacing.
    • Teaching how to adjust and adapt to new environments, providing assistance.
    • Addressing reentry back home and contact with people at home.


5) What do you understand by diversity training?

  • Diversity training is designed to help employees handle the influx of different types of people into organisations, including women, people from different cultures, those with disabilities, older workers, and younger workers.
  • Managers must address the needs of these diverse groups.
  • Diversity training aims to teach skills such as interpersonal communication, problem-solving, teamwork, leadership, and conflict resolution.
  • It also provides knowledge about legislation, company policy, procedures, and professional standards.
  • It also helps in recognising and managing emotions.
  • This training can be provided to both managerial and non-managerial staff.
  • Diversity training enhances the skills of dealing with different work groups and shedding away stereotypes.


6) Discuss apprentice training.

  • Apprentice training is intended to provide on-the-job training and increase the availability of trained technical manpower for the organisation.
  • The Apprentice Act of 1961 directs employers in specified industries to place apprentices in designated jobs according to standard terms.
  • During training, each apprentice is guided by a supervisor and paid a stipend.


7) What is short term training? Delineate and explain the various training programmes that can be planned for employees of organisation.

  • Short-term training is aimed at enhancing employee competency levels for a particular reason.
  • Various training programs that can be planned for employees include:
    • Cross-cultural training for international assignments, focusing on cultural nuances and business practices.
    • Diversity training to manage a diverse workforce, including skills in communication, problem-solving, and conflict resolution.
    • Apprentice training for on-the-job technical skills development.
    • Team building training to enhance interpersonal skills and teamwork.
    • Interim staff training to integrate new hires into the organization.
    • Training programs in leadership, motivation, change in attitudes, counselling, conflict management, and stress management.
    • Training programs in quality control, interpersonal skills, and customer service.
    • Training programs to meet specific skill requirements for relocation, mobility, and cultural interactions.


8) What is assertive training?

"Assertiveness training" is a type of short-term training


9) What are six sigma interventions?

Six Sigma interventions

  • Six Sigma is a method of coming close to a target outcome without much deviation or waste.
  • It is applied to human relations professions.
  • The basic principle is that every human activity contains variations.
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